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FAQ

faq

1
What is the minimum order?
yes, our company mainly deals in wholesale business, but if you insist on buying one, or you only need one set, we will also deliver the goods to you.
2
How soon will my order be delivered?
3
What’s your main product line?
Specialized in Barcode Scanner, Barcode scanner module,Receipt printers, Label Printers,POS All-in-one machine,Cash Drawer,etc
4
What about the warranty?
We officially promised warranty time is two years after delivery at best.Usually we check the quality one by one before packing.
5
If the goods are damaged, what can we do ?
During the warranty period, we provide free replacement parts such as batteries, PCB motherboards, USB cables, etc
6
I haven't done business with you guys before,how can i trust yiur company?
Our company has been in Alibaba.com for more than 11 years, which is longer than most of ours. We’ve got quite a lot of authority certificates, for example, CE, ROHS, FCC, CB,IP54 ,Alibaba On-site check certificate. I hope those above will be persuasive enough.
7
What is printer defective rate?
Under strict quality control, defective rate is about 0.3%.
8
What Payment methods your company accept?
We accept most of the payment methods, but mainly accept T/T, Paypal, Western Union, Alibaba payment,Wechat pay,Alipay, L/C.
9
Can I visit your factory?
Our factory located in ShenZhen City, Guangdong province We welcome all dealers to visit our factory, excellent quality needs to be seen and understood by more people.